Your data
Data & account deletion
Last updated: 27 September 2026
Delete in the app (or on this website)
- Sign in — the website works the same as the app, no reinstall needed.
- Open My children (dashboard) and scroll to Account.
- Tap Delete account, type DELETE and confirm.
Deletion happens immediately and cannot be undone.
Request by email
If you cannot sign in, email saisuyashventures@gmail.com from the address on your account with the subject “Delete my account”. We will confirm and complete the request within [NUMBER] days. Start an email.
What is deleted
- Your login, profile and adult/guardian confirmation
- Child profiles, observations, AI notes and all stored videos
- Child-notes and support chats, session requests
- Community posts, comments, attachments, reports and blocks
- Sharing permissions, coach profile and professional notes you wrote
- Subscription and trial records and in-app events (any active subscription is cancelled first)
What may be retained
- Payment records held by Razorpay — kept by Razorpay under its own legal obligations; we cannot delete them.
- Hosting backups — may contain deleted data until they expire after [BACKUP PERIOD].
- Requests already sent to AI providers — handled under their retention terms [CONFIRM].
You can also delete individual items without closing your account: clips, a child’s profile, posts, or turn on automatic video deletion.